Returns & Exchanges
At Dinosaur Designs, we want you to be completely satisfied with your prehistoric purchase. If your item isn't quite right, you can return or exchange it within 30 days of delivery provided it is in its original, unused condition.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is well-protected for transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing